DogMountainInn
Frequently asked questions
Here are the practical answers. If you still have a question, send us a message. For a booking, use the booking form so we have the details we need.
Dogs
Can I bring more than one dog?
Up to two dogs are welcome in an apartment. More dogs need prior written approval. Let us know in your enquiry.
Do dogs cost extra?
No, dogs stay free of charge.
What are the rules for dogs?
Dogs must be vaccinated against rabies and treated for worms, fleas and ticks. You must be able to show proof if the authorities ask for it. Keep your dog on a lead in villages and public places, and never let dogs run loose in the fields near DogMountainInn. Pick up dog waste on and off the property. Dogs are not allowed on beds and sofas unless they are protected by your own clean blanket or sheet.
Arrival and your stay
When can we arrive?
Stays normally run from Saturday to Saturday. Arrival is from 16:00 and departure by 10:00. Outside the high season, other days may be possible by arrangement. If you arrive early, you can wait in the DogMountainInn bistro until the accommodation is ready. Check-out is normally completed on Friday evening, so you may leave early on Saturday.
Should we bring bed linen and towels?
Guests normally bring their own bed linen and towels. A package is available for €20 per person: one large towel, one small towel, a duvet cover and a pillowcase. A clean fitted sheet and kitchen linen are always provided.
Is smoking allowed indoors?
All apartments, the guest room and the other indoor spaces are non-smoking.
Is there Wi-Fi?
Yes, Wi-Fi is free. Use of the TV, stereo and other equipment is at your own risk.
Booking and paying
How do I book?
Complete the booking form. We will check availability and then send your booking confirmation and invoice. A booking becomes final once the deposit has been received.
How do I see whether my week is free?
The availability page shows, per place and per day, what is free, occupied, on option or a changeover day.
How and when do I pay?
The deposit is 25% and is due within 14 days of the invoice date. You pay the remaining balance no later than four weeks before arrival. If you book within four weeks of arrival, the full amount is due immediately. Any bank charges are your responsibility.
What if I need to cancel?
A cancellation must be made in writing (for example by email). If you cancel more than six weeks before arrival, 25% of the total amount is due. Between six and four weeks before arrival it is 50%, and within four weeks of arrival or in case of a no-show the full amount. If the accommodation is rebooked for the full amount, payments already made are refunded minus a reasonable administrative fee. Early departure does not create a right to a refund. All conditions are in the terms and conditions.
Costs
What costs come on top of the weekly price?
Cleaning costs are charged separately, once, and tourist tax is €2.55 per person, per night for guests aged 15 and over (€3.15 from 1 May 2027). The tax includes free public transport in Salzburgerland. The amounts are on the prices page.
Is electricity included?
Electricity is included up to €10 per day. Any additional use is charged separately at departure, based on actual meter readings.